Job Description

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The Executive Office of Health and Human Services seeks a Human Resources Onboarding Specialist to join the HR Operations/Onboarding team. We are seeking an individual with an excellent eye for detail who is not afraid of rolling up their sleeves to manage complex administrative requests. Supporting a busy HR Operations Onboarding team, the HR Onboarding Specialist will be responsible for maintaining spreadsheets and databases, facilitating the collection of new hire/onboarding paperwork, uploading new hire documentation into a digital filing system, and responding to routine customer service inquiries.

Duties and Responsibilities (these duties are a general summary and not all-inclusive):

• Provide administrative support to assigned units.

• Completes routine compliance audits and documents findings.

• Conducts assigned research and outreach.

• Uses computer software or databases to prepare reports and compile data.

• Creates and maintains database and spreadsheet files.

• Responds to Customer Service inquiries and provides information to internal and external contacts.

• Facilitates the collection of new hire/onboarding paperwork.

• Responsible for outreach to new hires to ensure completion of missing documentation.

• Responsible for the organization and upkeep of new hire documents and uploading into electronic filing systems.

• Performs other administrative duties as assigned.

Required Qualifications:

• Excellent interpersonal and communication skills with the aptitude to work independently and collaborate with multiple staff.

• Excellent written and oral communication skills.

• Demonstrated ability to write clearly and concisely, express thoughts clearly, develop ideas logically, and assemble information items per established

• Knowledge of software applications such as desktop publishing, project management, spreadsheets, and database management.

• Ability to work independently and in teams.

• Based on assignment, the ability to supervise and assign work effectively.

• Exceptional organizational skills with the ability to manage competing requests. Proficient usage of Microsoft Office products, including Word, Access, Outlook, Excel, and PowerPoint.

Preferred Qualifications:

• Knowledge of the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned agency or unit activities.

• Knowledge of the types and uses of agency databases, documents, and files.

• Knowledge of state laws, procedures, and guidelines.

About the Executive Office of Health and Human Services:

The Executive Office of Health and Human Services (EOHHS) oversees expenditures of over $22 billion annually. As the largest secretariat, has approximately 22,000 employees and services almost 2 million people, one in four residents of the Commonwealth. The mission of EOHHS is to provide effective leadership and management in the development and provision of health and human services that promote health and safety, independence, and quality of life for individuals and families, and communities throughout the Commonwealth of Massachusetts. To know more about EOHHS please visit:

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #2

Qualifications

First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance requirements: Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below: Substitutions: I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience. II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. Educational substitutions will only be permitted for a maximum of two years of the required experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Official Title : Office Support Specialist I Primary Location : United States-Massachusetts-600 Washington Street Job : Administrative Services Agency : Exec Office Of Health and Human Services Schedule : Full-time Shift : Day Job Posting : Dec 7, 2025, 2:30:04 PM Number of Openings : 1 Salary : 48,903.66 - 68,349.32 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Diane Randolph Jones / Diane.RandolphJones@mass.gov - 8577570096 Bargaining Unit : 01-NAGE - Clerical/Administrative Confidential : No Potentially Eligible for a Hybrid Work Schedule : Yes

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