Job Description

The  Express Technician is expected to:

• Protect the legal, financial and moral well-being of the dealership;
• Perform lube, oil, filter and multipoint service for customer vehicles;
• Be a teacher to support the efforts of other employees to be successful.
• Seek ways to improve business operations efficiencies and customer service.

  Primary Duties:

  1. Ensure maximum productivity, customer service and cost control.

  • Perform all lube, oil, filter and multi-point inspection processes to ensure proper diagnoses.
  • Assess any supplemental vehicle needs.
  • Perform quality service at all times and notify management of any substandard processes, parts or procedures.
  • Maintain clean vehicles during all servicing and repairs.
  • Achieve customer service satisfaction through prompt and accurate service and communication.
  • Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
  • Perform all job duties requested by management.

  2. Operate with integrity:

  • Demand the highest ethical standards from self and others.
  • Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
  • Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe work environment.
  • Maintain a neat, orderly and safe work environment

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